How to Update Your Freeze Dryer Software

Follow these steps to update the software on your freeze dryer:

1. Download the Correct Software

• If your freeze dryer is running:
  • Any version starting with 2
  • Any version starting with 3
  • Any version starting with 4
  • Any version starting with 5.0
  • Any version starting with 5.1
  • Any version starting with 5.2

  The latest version you can update to is 5.x.25.

  Download Software Update 5.x.25

• If your freeze dryer is running:
  • Any version starting with 5.4
  • Any version starting with 5.5

  The latest version you can update to is 6.x.

  Download Software Update Version 6

2. Prepare Your USB Flash Drive

• Use a USB flash drive with a capacity of 16GB or less.
• Format the flash drive to FAT32.
• Make sure the software file is the only item on the drive (do not place it inside a folder).

3. Transfer the Software File

• Save the downloaded software file onto your USB flash drive.
• Safely eject the flash drive from your computer.

4. Install the Software on Your Freeze Dryer

• Turn off your freeze dryer.
• Insert the USB flash drive into the USB port on your freeze dryer.
• Turn the freeze dryer back on. The update should start automatically.

5. Confirm the Update

• Once the update is complete and your freeze dryer returns to the home screen, check the software version displayed to make sure the update was successful.

For a step-by-step video guide, watch:

How To Update Software

If you have any questions or need help, please contact our Customer Support team.