What to Do If Candy Mode Isn't Detecting Heat Properly

If your Harvest Right freeze dryer isn't detecting heat properly in Candy Mode, follow these steps to troubleshoot and resolve the issue:

1. Update Your Software

Ensure your freeze dryer is running the most current version of software.

• How to Check Software Version:
  • Navigate to the main menu on your freeze dryer.
  • The software version is located in the top right corner of the home screen, tap the number to display the full software version.

2. Verify Temperature Settings

Make sure the drying temperature is set correctly.

• Steps to Set Temperature:
  • Press the "Customize" button.
  • Set the drying temperature above 135°F up to 150°F.
  • Save the settings.

3. Inspect the Shelving Unit Connections

Make sure that the Shelving Unit has not become disconnected.

Helpful Resources

• Video Tutorial on Activating Candy Mode: How to Activate Candy Mode for Software Versions 23 or Higher
• Candy Mode Tips: Candy Mode Tips and Tricks

By following these steps, you should be able to resolve any issues with Candy Mode not detecting heat properly. If the problem continues, further technical assistance may be required.