How to Submit a Support Ticket
If you need help, submitting a support ticket is quick and easy!
Option 1: Use the Customer Support Page
- Go to the Customer Support Page on our website.
- You’ll find an option to submit a support ticket or fill out a form with details about your issue.
Option 2: Go Directly to the Helpdesk Ticket Form
- You can also go straight to the Helpdesk Ticket Form.
What Information Will You Need?
When filling out the form, please have the following information ready:
- Your first and last name
- Your email address
- Subject of your request
- Description of the issue
- Phone number
- Serial number of your machine
You can also attach log files or images to help us better understand your issue.
Once you submit your ticket, our support team will review your request and respond within 48 hours. We’re here to help!
