Does Harvest Right Offer a Layaway Plan for Freeze Dryers? Yes, Harvest Right offers a layaway plan for purchasing freeze dryers. This plan allows you to make payments over time, making it easier to afford a freeze dryer without needing to pay the full amount upfront. How the Layaway Plan Works: Steps to Enroll in […]
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How do I buy a small freeze dryer?
How Do I Buy a Small Freeze Dryer? If you're interested in purchasing a Small Freeze Dryer from Harvest Right, follow these simple steps: 1. Visit the Harvest Right Website 2. Navigate to the Freeze Dryers Section 3. Select the Small Freeze Dryer 4. Customize Your Order 5. Proceed to Checkout 6. Complete Your Purchase […]
What do I do if the freeze dryer door is stuck?
What Do I Do If the Freeze Dryer Door Is Stuck? If your freeze dryer door is stuck, follow these steps to resolve the issue: Step-by-Step Instructions Helpful Resources Additional Tips By following these steps, you should be able to resolve the issue of a stuck freeze dryer door. Regular maintenance and proper handling can […]
How do I buy a medium freeze dryer?
How Do I Buy a Medium Freeze Dryer? If you're interested in purchasing a Medium Freeze Dryer from Harvest Right, follow these simple steps: 1. Visit the Harvest Right Website 2. Navigate to the Freeze Dryers Section 3. Select the Large Freeze Dryer 4. Customize Your Order 5. Proceed to Checkout 6. Complete Your Purchase […]
Where can I find the owner’s manual for my freeze dryer?
Click on the link for the manual to download it as a PDF file. You can then save it to your computer or print it for easy reference. Links: Owner's Manual (Software Version 5.0) Owner's Manual (SOFTWARE VERSIONS 5.0.14 – 5.2.16) Owner's Manual- Includes candy mode (SOFTWARE VERSIONS 5.x.19 – 5.x.25) CANDY MODE INSTRUCTIONS Pharma […]
How do I reset to factory settings?
How Do I Restore the Default Settings for my Batches? Follow these steps to reset your machine batch settings: Steps to Reset to Factory Settings Helpful Resources Additional Tips By following these steps, you should be able to reset your Harvest Right freeze dryer batch settings to its default values. If you encounter any issues, […]
How to replace or maintain the o-ring on the demister?
How to Replace or Maintain the O-Ring on the Demister The individual O-rings are not available for purchase directly from Harvest Right. If a new one is required, please call in to our Customer Support team so that we may assist you with the purchase of a replacement Demister. Helpful Resources: By following these steps, […]
Owner’s manual for freeze dryer software version 5.5
Where can I get the Owner's Manual for software version 5.5? You can download the Owner's Manual for software version 5.5 directly from our website. Here are the steps to access it: For your convenience, here is the direct link to the Owner's Manual for software version 5.5: If you need further assistance, feel free […]
How to check the product during candy mode?
How to Check the Product During Candy Mode When using Candy Mode on your Harvest Right freeze dryer, you generally do not need to pause the process to inspect the product. Harvest Right Freeze Dryers are designed with smart sensing technology which accurately predicts when your food is done. For this reason, best practice is […]
My order was incomplete, what should I do?
My Order Was Incomplete, What Should I Do? If you received an incomplete order, follow these steps to resolve the issue: If you have any further questions or need additional assistance, please reach out to our customer support team.
