My order was incomplete, what should I do?

My Order Was Incomplete, What Should I Do?

If you received an incomplete order, follow these steps to resolve the issue:

  1. Check Your Order Invoice:
    • Review the order invoice email you received to ensure all items you ordered are listed.
  2. Inspect the Packaging:
    • Sometimes, smaller items may be packed within larger items or hidden in packaging materials. Double-check all packaging before proceeding.
  3. Contact Harvest Right Support – 801-386-8960:
    • Provide the following information to expedite the resolution:
      • Order number
      • List of missing items
      • Photos of the received items and packaging
  4. Next Steps:
    • Our support team will verify the missing items and arrange for the shipment of the missing parts as soon as possible.

If you have any further questions or need additional assistance, please reach out to our customer support team.