If you receive the error message "Not Getting Cold Enough" and suspect a refrigerant problem, please follow these steps:
- Press "CONTINUE" and allow the freeze dryer to continue freezing. Sometimes, the system may need more time to reach the desired temperature.
- If you receive the same error message again, it is possible that there is a refrigerant issue, such as a leak or insufficient refrigerant in the condenser. Please contact our Customer Support team so that we may further assist you with resolving this issue.
