To check the shelving plug connections in your freeze dryer, follow these steps:
- Power Off: Ensure the freeze dryer is turned off before you begin.
- Remove Trays: Take out any trays from the freeze dryer.
- Access the Shelving Unit: Remove the door gasket if necessary, and carefully slide out the shelving unit to reach the cable plug at the back.
- Inspect and Disconnect Cable: Locate the shelving cable and disconnect it.
- Check Barrels: Examine the barrel connectors at the top of the plug to ensure they are all flush and none are out of place. If any barrels are not flush, contact our customer support team.
- Test Wires: Give a slight tug on each wire to make sure they are secure. If any wires are not securely connected in the plastic housing, contact our customer support team.
- Remove the Shelf Cover and inspect the Reset Switch: Remove the shelf cover on the back by removing the four Philips screws in each corner with a screwdriver. Inspect the reset switch which is located near the black terminal block. Ensure that there are no disconnected wires. If a wire has come unplugged from the reset switch, reconnect it.
- Check the Reset Switch: Push the small button on the reset switch to see if it has tripped. If the switch has triggered a small click will be felt when you push the button.
- Reconnect Cable: Replace the cover and plug the shelving unit back in, ensuring it is fully seated, and locked.
- Power On and Test: Turn on the power, navigate to the 'Functional Test’ menu by touching the leaf in the top left of the home screen. Turn on the Heat toggle.
- Check Temperature Readout: Observe the temperature display to confirm it is rising, which indicates a good connection.
- Final Steps: Press 'Done', replace the gasket, and reload any food trays. You can then restart your batch.
For a detailed visual guide, you can refer to the "Shelving Plug Connections" video:
If after reconnecting the shelving plug you still encounter issues, such as an inaccurate temperature reading or a persistent error message, further troubleshooting may be necessary. If this is the case, contact our customer support team, please provide us with the specific error message or issue you're experiencing, and we can assist you further.
