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I have developed small little cracks (crazing) in my door.

If you're experiencing crazing on the surface of your freeze dryer door, it could be due to various factors such as temperature fluctuations or improper cleaning methods. Crazing refers to the formation of small cracks or lines on the surface of the material. To address this issue, we recommend the following steps: Remember, it's important […]

What happens during the vacuum freezing cycle?

After the food is frozen down to the initial freeze temperature in your settings (default is -10 degrees Fahrenheit), your freeze dryer will move into the vacuum freezing process. During this process, the vacuum pump turns on as signaled by the freeze dryer. Be sure that your vacuum pump power cord is plugged into the […]

How do I replace a broken drain valve?

Watch and follow the instructions in the video, "Replacing a Drain Valve" Video Overview: How to Replace a Drain Valve on a Harvest Right Freeze Dryer The video provides a step-by-step guide on how to replace a drain valve on a Harvest Right freeze dryer. Following the correct steps and using the right tools can […]

How do I fix an epoxy plug leak or issue?

If your unit still cannot get a vacuum and it is determined by a Harvest Right Technician that the problem could be your Epoxy plug that the heater wires come through then watch the following videos to solve this problem: Removing the Panels from your Freeze Dryer Video Overview: How to Remove Panels from a […]

What do I do if my freeze dryer has a vacuum error?

Watch the video, "Things to Check When You Have a Vacuum Error" Video Overview: Troubleshooting Vacuum Errors in Your Freeze Dryer The video provides a guide on how to troubleshoot vacuum errors in Harvest Right freeze dryers. It covers cleaning and maintenance steps, checking vacuum hose connections, running a dry vacuum test, and capturing data […]

Why is there smoke or mist coming out of my pump?

Standard pump: As long as the pump is pulling vacuum, this water vapor (what we often see as smoke/mist), is nothing to worry about. It is not toxic at all and will not cause a fire. It is likely a clogged demister due to overfilling the pump or tipping it. You can remove and clean […]

How do I replace a vacuum sensor?

Watch and follow the instructions in the video, "Replacing Vacuum Sensor" Video Overview: Replacing Your Vacuum Tube Sensor The video provides a guide on how to replace the vacuum tube sensor in your Harvest Right freeze dryer. The tutorial walks viewers through the process from initial setup to the final steps, ensuring a proper and […]

How do I perform a vacuum test on my freeze dryer?

To perform a vacuum test on your Harvest Right freeze dryer, please follow these instructions: For a visual guide, please watch the "How to Run a Vacuum Test" video: How to Run a Vacuum Test. If the vacuum test indicates a problem, you may need to check for leaks, ensure the door seal is clean […]

What is the proper way to clean the demister on my freeze dryer?

To clean the demister on your freeze dryer, please follow these steps: follow the video tutorial at How to Clean Your Freeze Dryer's Demister for a visual guide on cleaning the demister of your freeze dryer. Regular cleaning of the demister will help maintain the efficiency of your freeze dryer and ensure optimal performance. If you have […]