Yes, Harvest Right offers a layaway plan for purchasing freeze dryers. This plan allows you to make payments over time, making it easier to afford a freeze dryer without needing to pay the full amount upfront. Steps to Enroll in the Layaway Plan: For more detailed information, you can visit the Harvest Right Layaway Plan […]
Sort By:
My order was incomplete, what should I do?
If you received an incomplete order, follow these steps to resolve the issue: If you have any further questions or need additional assistance, please reach out to our customer support team.
How do I cancel my order
If you need to cancel your order, follow these simple steps: Helpful Resources If you have any further questions or need additional assistance, please reach out to our customer support team.
When will my order ship?
We understand that you're excited to receive your Harvest Right product! Here’s what you need to know about the shipping process: Order Processing Time Shipping Time Tracking Your Order Helpful Resources If you have any further questions or need assistance with your order, please feel free to reach out to our customer support team. We […]
Are there any discounts available when purchasing a freeze dryer?
At Harvest Right, we occasionally offer discounts and promotions on our freeze dryers. Here are some ways you can stay informed about potential discounts: 1. Check Our Website 2. Follow Us on Social Media 3. Seasonal Sales Helpful Resources By utilizing these resources, you can stay informed about any discounts or promotions that may be available when […]
Are there military discounts available and how do I get them?
Yes, we offer military discounts to show our appreciation for your service. Here’s how you can avail of the discount: Steps to Get the Military Discount: Important Note: Military Discounts are only available for Freeze Dryer purchases. Helpful Resources: If you have any further questions or need assistance with the verification process, please don't hesitate […]
How do I find my order information?
If you need to locate your order information, follow these simple steps: 1. Check Your Email 2. Log Into Your Harvest Right Account 3. Contact Customer Support Helpful Resources By following these steps, you should be able to easily find your order information. If you have any further questions, feel free to reach out to […]
How to check your order status
To check the status of your order, please follow these steps: 1. Check Your Email 2. Log Into Your Harvest Right Account 3. Contact Customer Support Helpful Resources By following these steps, you should be able to easily find your order information. If you have any further questions, feel free to reach out to our […]
I’m having a hard time getting a hold of my tech. What should I do?
If you have been unable to reach your technician after multiple attempts, I recommend calling our customer support team directly and explaining the situation. They will be able to assist you further and help facilitate communication with the technician. To reach our customer support team, please call 801-386-8960. They will be able to assist you […]
Is my warranty still active?
The standard warranty is one year from the ship date. For specific inquiries about your warranty, please contact Harvest Right support at 801-386-8960 or submit a support ticket at https://odoo.harvestright.com/helpdesk-ticket.
