If your freeze dryer is stuck on the 'Starting' screen, you can try the following steps:
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How do I reset to factory settings?
How Do I Restore the Default Settings for my Batches? Follow these steps to reset your machine batch settings: Steps to Reset to Factory Settings Helpful Resources Additional Tips By following these steps, you should be able to reset your Harvest Right freeze dryer batch settings to its default values. If you encounter any issues, […]
How do I reset the batch count?
How Do I Reset the Batch Count? Currently there is no way to reset the number of batches completed.
What should I do if candy mode is frozen on my freeze dryer?
What Should I Do If Candy Mode Is Frozen on My Freeze Dryer? If your Harvest Right freeze dryer is stuck or frozen in Candy Mode, follow these steps to troubleshoot and resolve the issue: Step-by-Step Troubleshooting Additional Resources Next Steps By following these steps, you should be able to resolve the issue with Candy […]
Why isn’t candy mode displaying on my freeze dryer?
Why Isn't Candy Mode Displaying on My Freeze Dryer? If Candy Mode isn't displaying on your Harvest Right freeze dryer, there could be a few reasons. Follow these steps to troubleshoot and resolve the issue: 1. Check Your Software Version Candy Mode is available on software versions 23 or higher. To check your software version: […]
How do I calibrate the vacuum sensor?
How Do I Calibrate the Vacuum Sensor? Vacuum Sensors on the Harvest Right Freeze Dryer are not able to be recalibrated. If you suspect that your vacuum sensor may not be working or is displaying readings that are incorrect please contact our Customer Support Team directly so that we may assist you with this further.
What is the default freeze time and can I change it?
What is the Default Freeze Time and Can I Change It? Default Freeze Time: Can I Change the Freeze Time? How to Add Additional Freeze Time: Additional Information: Helpful Resources: Feel free to adjust the freeze time to better suit your specific needs!
What should I do if I need more freeze time?
Question: What steps should I take if my freeze dryer indicates that more freeze time is needed? Answer: If your freeze dryer adds additional freeze time, it's typically because the smart sensor technology has detected that the contents need more freezing to achieve optimal drying conditions. Here’s what you should do: By following these steps, you […]
How to use the manual advance feature?
How to Use the Manual Advance Feature The Manual Advance feature on your Harvest Right freeze dryer allows you to manually progress through the different cycles of the freeze-drying process by tapping the leaf icon in the top left corner of any of the batch stage screens. *Important Note: Manual advancement of the batch process […]
How to operate a freeze dryer in manual mode?
How to Use the Manual Advance Feature The Manual Advance feature on your Harvest Right freeze dryer allows you to manually progress through the different cycles of the freeze-drying process by tapping the leaf icon in the top left corner of any of the batch stage screens. *Important Note: Manual advancement of the batch process […]
