If your freeze dryer is giving a high room temperature warning, it could be due to a few different factors. 1. The freeze dryer may not have adequate air circulation. Ensure that the machine has a minimum of 6 inches of clearance from any wall on both sides of the freeze dryer. 2. The condenser […]
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My screen is showing “Factory Setup Home” and I can’t get to the screen to start a batch.
To get past the Factory Setup screen on your Harvest Right freeze dryer, follow these steps: By changing the serial number on the setup screen, you should be able to bypass the Factory Setup screen and proceed with using your freeze dryer.
Why does screen say to change oil?
This notification will go away once a batch has been completed successfully. This message is a reminder to change the oil as part of regular maintenance, but it does not indicate a problem with the freeze dryer. Once you have successfully completed a batch, you can disregard the oil change message on the screen. However, […]
How do I recalibrate my touchscreen?
Does your Touch Screen not work properly? When you push the buttons does it not respond properly? This likely means that the screen needs to be recalibrated. To do that, watch the video, “Calibrating Your Display.” Video Overview: How to Recalibrate the Push-Button Display on Your Harvest Right Freeze Dryer Is your Harvest Right freeze […]
What if the touchscreen on my freeze dryer is black?
How to Replace the Screen on a Harvest Right Freeze Dryer The video provides a comprehensive guide on how to replace the screen on a Harvest Right freeze dryer. The tutorial walks viewers through a detailed 12-step process, emphasizing caution and specific tools needed. Tools Needed: Steps: Step 1: Unplug Power Cord – Disconnect the […]
What should I do when the screen says ‘Process Complete’?
When the batch finishes, the screen will say ‘Process Complete.’ The freeze dryer will stay on this screen with the freezing component running unit you are able to come to the machine. The freeze stays on so that the ice that has formed around the chamber walls does not melt and rehydrate your food. The […]
How do I add more time to a freeze-drying cycle?
To add more time to a freeze-drying cycle, you can manually adjust the drying time in the customization menu. Here's a general guide on how to do this: Please refer to your specific model's user manual for detailed instructions on how to adjust the drying cycle time. If you need further assistance or if the […]
What steps should I take if my freeze dryer’s touchscreen is not working?
If your freeze dryer's touchscreen is not working, please contact our customer support team for further assistance.
