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How do I get to the factory set up screen?

Accessing the Factory Setup Screen on Versions 2 to 4 Software Overview Instructions on accessing the factory setup screen for Harvest Right freeze dryers with version 2, version 3, and version 4 software. Version 2 Software Version 3 Software Version 4 Software Key Points Accessing the factory setup screen is crucial for testing individual components […]

Touch screen not working.

What to Do If Your Freeze Dryer Touchscreen Isn’t Responding If your freeze dryer’s touchscreen isn’t responding to your touch, or if it seems “off” (for example, you tap one spot but something else is selected), don’t worry—there are steps you can take to fix it. This guide will help you figure out what to […]

How do I get past factory set up screen?

When changing the number on the Factory Setup screen, you should enter the actual serial number of your freeze dryer, not just any random number. To change the serial number on the Factory Setup screen, follow these steps: 1. On the Factory Setup screen, locate the default number '1000' in the middle of the screen. […]

Why does screen say to change oil?

Oil Change Reminder/message/notification The oil change reminder is an important notification that helps you keep track of when to change the oil in your vacuum pump, depending on the specific pump assigned to your freeze dryer. Importance of the Reminder How It Works Important Note This message is simply a reminder for regular maintenance and […]

How do I recalibrate my touchscreen?

What to Do If Your Freeze Dryer Touchscreen Isn’t Responding If your freeze dryer’s touchscreen isn’t responding to your touch, or if it seems “off” (for example, you tap one spot but something else is selected), don’t worry—there are steps you can take to fix it. This guide will help you figure out what to […]

What should I do when the screen says ‘Process Complete’?

Your Batch is Complete You’ve reached the Process Complete stage—your batch has finished successfully. What to Do Next Using the "WARM TRAYS" Option If your trays are very cold, you can warm them up for easier handling and to prevent condensation. Just tap the "WARM TRAYS" button at the top of the screen. The shelf […]

What steps should I take if my freeze dryer’s touchscreen is not working?

What to Do If Your Freeze Dryer Touchscreen Isn’t Responding If your freeze dryer’s touchscreen isn’t responding to your touch, or if it seems “off” (for example, you tap one spot but something else is selected), don’t worry—there are steps you can take to fix it. This guide will help you figure out what to […]