How Can I Decrease the Freeze Time? Decreasing the freeze time in your Harvest Right freeze dryer can help you process batches more efficiently. While there is no direct setting that will reduce the amount of time your batch freezes for, here are some steps and tips that may reduce the freezing time: 1. Pre-Freeze Your […]
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Stays in vacuum freezing mode and wont go into dry
If your freeze dryer is stuck in vacuum freezing mode and won’t transition into dry mode, it could be due to a few reasons: Remember to give your freeze dryer 10 minutes to see if it continues or reverts back into ‘Additional Freeze Time Needed’ after performing these checks.
Chamber is cold/has ice crystals but error message chamber not cooling.
If you're experiencing an error message stating that the chamber is not cooling, but the chamber is cold and has ice crystals, please follow these steps: 1. Check the temperature settings: Ensure that the temperature settings on the freeze dryer are set correctly. Make sure the desired temperature is selected and that it is within […]
What test should I run if my freeze dryer isn’t freezing?
If your freeze dryer is not freezing properly, we recommend running a freeze test to check the refrigeration system. Here are the steps to perform the freeze test: Please note that if the issue persists after performing the freeze test, we recommend that you reach out to our Customer Support team to assist you with […]
I’m receive the error message “Not Getting Cold Enough” and suspect a refrigerant problem
If you receive the error message "Not Getting Cold Enough" and suspect a refrigerant problem, please follow these steps:
What do I do if my freeze dryer will not freeze?
Check for frost pattern. STEP 1: CHECK FOR FROST PATTERN STEP 2: CHECK CONDENSER FAN & RELAY BOARD Check to make sure your refrigeration condenser fan is running. You can hear it and you can feel it blowing air out the sides of your freeze dryer. If you want to be certain, take a thin […]
What happens during the vacuum freezing cycle?
After the food is frozen down to the initial freeze temperature in your settings (default is -10 degrees Fahrenheit), your freeze dryer will move into the vacuum freezing process. During this process, the vacuum pump turns on as signaled by the freeze dryer. Be sure that your vacuum pump power cord is plugged into the […]
What if I have a bad refrigeration condenser?
If the relay board is not the problem, then it is likely that you have a bad refrigeration condenser. It may have a leak and will need to be charged with refrigerant. If you hire someone, please have them follow the directions found in the document titled, "Refrigeration Repair Information." Download PDF
What steps should I take if my freeze dryer isn’t freezing the contents?
If your freeze dryer isn't freezing the contents, please follow these steps to troubleshoot the issue: If the issue persists after performing the freeze test, further assistance may be required to diagnose and resolve the problem. Please contact our customer support team.
