How to Reset the Snap Disk (Overload Switch) on Your Shelving Unit It sounds like your shelving unit may have overheated during your last batch, which can trip the overload switch (also called a snap disk). This safety device automatically shuts off power to the heating element if the temperature gets too high. Follow these […]
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My freeze dryer says it’s not detecting heat
What to Do If Your Freeze Dryer Is Not Detecting Heat If your freeze dryer is showing a “Not Detecting Heat” error, follow these steps to find and fix the issue: Step 1: Pause Your Batch Step 2: Test the Heaters Step 3: Watch the Tray Temperature Step 4: Is the Tray Temperature Going Up? […]
How do I get to the factory set up screen?
Accessing the Factory Setup Screen on Versions 2 to 4 Software Overview Instructions on accessing the factory setup screen for Harvest Right freeze dryers with version 2, version 3, and version 4 software. Version 2 Software Version 3 Software Version 4 Software Key Points Accessing the factory setup screen is crucial for testing individual components […]
Hi my batch has been running for 26 hours. Is this too long?
The freeze drying process can take between 24 to 36 hours, depending on the type and preparation of the food. It’s important to allow the process to complete without interruption.
How do I buy an extra large freeze dryer?
If you're interested in purchasing an Extra Large (XL) Freeze Dryer from Harvest Right, follow these simple steps: 1. Visit the Harvest Right Website 2. Navigate to the Freeze Dryers Section 3. Select the Extra Large Freeze Dryer 4. Customize Your Order 5. Proceed to Checkout 6. Complete Your Purchase Helpful Resources By following these […]
What to do if candy mode isn’t detecting heat properly?
If your Harvest Right freeze dryer isn't detecting heat properly in Candy Mode, follow these steps to troubleshoot and resolve the issue: 1. Update Your Software Ensure your freeze dryer is running the most current version of software. 2. Verify Temperature Settings Make sure the drying temperature is set correctly. 3. Inspect the Shelving Unit Connections Make […]
What to do when candy mode won’t start on my freeze dryer?
If you're having trouble starting Candy Mode on your Harvest Right freeze dryer, follow these steps to troubleshoot and resolve the issue. Step-by-Step Troubleshooting Additional Resources Next Steps If you have followed all these steps and Candy Mode still won't start, please provide reach out to our Customer Support Team and be prepared to provide […]
Does harvest right offer a layaway plan for freeze dryers?
Yes, Harvest Right offers a layaway plan for purchasing freeze dryers. This plan allows you to make payments over time, making it easier to afford a freeze dryer without needing to pay the full amount upfront. Steps to Enroll in the Layaway Plan: For more detailed information, you can visit the Harvest Right Layaway Plan […]
How do I buy a small freeze dryer?
How Do I Buy a Small Freeze Dryer? If you're interested in purchasing a Small Freeze Dryer from Harvest Right, follow these simple steps: 1. Visit the Harvest Right Website 2. Navigate to the Freeze Dryers Section 3. Select the Small Freeze Dryer 4. Customize Your Order 5. Proceed to Checkout 6. Complete Your Purchase […]
How do I buy a medium freeze dryer?
If you're interested in purchasing a Medium Freeze Dryer from Harvest Right, follow these simple steps: 1. Visit the Harvest Right Website 2. Navigate to the Freeze Dryers Section 3. Select the Large Freeze Dryer 4. Customize Your Order 5. Proceed to Checkout 6. Complete Your Purchase Helpful Resources By following these steps, you can […]
